Shipping policy

At Simply Sajavat, every order is carefully packed to ensure it arrives safely and beautifully.

1. Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or public holidays will be processed the next business day

  • During sales or busy periods, processing times may be slightly extended

2. UK Shipping Only

We currently ship within the United Kingdom only.

  • Standard UK Delivery: 2–4 business days after dispatch

  • Tracking information will be provided once your order has been shipped

Delivery times are estimates and may vary.

3. Shipping Costs

  • Shipping costs are calculated and displayed at checkout before payment

  • Any free-shipping promotions will be clearly stated

4. Order Tracking

Once your order is dispatched:

  • You will receive a confirmation email with tracking details

  • Please allow up to 24 hours for tracking updates to appear

5. Incorrect Address & Failed Delivery

Please ensure all delivery details are correct at checkout.

  • Simply Sajavat is not responsible for orders delivered to incorrect or incomplete addresses

  • If an order is returned to us due to an address issue, reshipping costs will apply

6. Lost or Delayed Parcels

Once an order is marked as delivered, responsibility lies with the courier.

If your parcel is delayed or missing:

  • Please contact the courier using the provided tracking information

  • We will assist where possible but cannot guarantee replacements

7. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photo or video evidence of the damaged item and packaging

Each case will be reviewed individually.

8. Pop-Up Shop Purchases

This shipping policy applies only to online orders.
All in-person purchases made at pop-up shops or events are final and handled at the point of sale.

9. Contact Us

If you have any shipping-related questions, please contact us via our website or social media channels.